Urban Coaches collects only the information you send us to quote and operate a charter: name, contact details, trip details and any notes you provide. We use it to respond to your request, confirm the booking and coordinate the trip.
We do not sell personal information. Details are shared only with the driver and dispatch staff assigned to your trip, or with authorities where required by law.
Emails sent to info@urbanwwcoaches.com are retained for as long as needed for booking records and accounting. You can ask us to delete your request data at any time by writing to that address.
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Last updated: October 2026